HOW DO I SECURE MY BOOKING?

Simply follow the steps below. 

Step 1. Browse our Hire Shop & Pre-Made Packages 

Step 2. Select Your Event Date & Check our Availability 

Step 3. Add Your Hire Items or Package to Your Cart

Step 4. Proceed to Checkout & Process Payment

Step 5. Check Your Emails for Confirmation (You may need to check your junk/spam folder)

Please Note:

• If you have selected to collect from our hire shop, you will recieve a seperate email with the collection/return details
• If you’ve selected delivery, we’ll be in touch the week leading up to your event to confirm your estimated arrival time.
• The remaining 50% balance is due 4 weeks prior to your event date.
• If your event is less than 4 weeks away, full payment is required and you will receive an invoice with the remaining balance due. This is due within 24 hours to finalise your booking.
• If a package is showing unavailable packages please contact us as only one hire product may be unavailable. We can subststute an item for another product. 

If you have any questions or require any assistance, please feel free to email us [email protected] or call 0428 245 128. 

HOW LONG IS THE HIRE PERIOD? 

The hire period will vary depending on whether you choose pick-up or delivery.

If you select delivery, please provide your event start and finish times when booking. We’ll do our best to accommodate your preferred timeframe, which may range from a 3–4 hour hire to overnight, depending on our delivery schedule and product availability.

For pick-up bookings, you will need to collect and return your items within our set pick-up and return times.
Please refer to the “How do I collect my hire items?” section for full details.

WHERE DO I COLLECT MY HIRE ITEMS? 

We are located in the Noosa Hinterlands, only minutes from Boreen Point.

You’ll receive an email with our collection address once you've placed a booking online. 

All hire items must be picked up and returned during our designated collection times listed below:

• Monday: 9:00am – 12:00pm
• Friday: 9:00am – 12:00pm
• Saturday: 8:00am – 9:00am
• Sundays: CLOSED 
• Public Holidays: CLOSED
• Tuesday, Wednesday & Thursday: CLOSED - By Appointment Only

If you are unable to collect within these times, please get in touch with us. 

Please Note:

• We do not offer in-person visits to view our hire items. All enquiries must be made online via email or phone.
• Staff will not be at the hire shop outside of our collect/return times. 
• We may not be present during these times if we are not expecting clients. 

CAN I REQUEST A CUSTOM PRODUCT OR DISPLAY? 

Absolutely. We love getting creative & are always happy to explore custom requests to help bring your vision to life.

If you have something specific in mind that isn’t listed on our website, please email us with your inspiration photos, event details, and budget. 

We’ll do our best to create or source the perfect pieces to suit your theme and ensure your celebration is truly one of a kind. 

DO YOU OFFER A DELIVERY SERVICE? 

Yes! We proudly offer delivery across Noosa, the Sunshine Coast, Gympie, and surrounding areas, up to 50km from our base in the Noosa Hinterlands.

Delivery fees vary depending on your location. You can view our delivery charges below.

Delivery Zones & Prices:

• Noosa & Surrounds - $150
• Sunshine Coast - $250 
• Gympie - $250
• Other Locations - Please get in touch. 

Please Note: 

• Our delivery fees includes 4 ways of travel, staff wages & vehicle expenses. 
• Set up/Installation is not included in the delivery price.
• We have a minimum spend for delivery, starting from $300. 
• If you do not meet the minimum spend, you can collect for our hire shop. 

IS THERE A HIRE AGREEMENT? 

Yes. All bookings are subject to our hire terms and conditions.

By placing a booking with My Blooming Party, you confirm that you have read, understood, and agree to the terms outlined in our hire agreement.

You can view our Hire Agreement by clicking here.

WHAT HAPPENS IF A HIRE ITEM IS DAMAGED? 

We take great pride in maintaining the quality of our products and appreciate your care in handling them respectfully.

We do understand that on occasions accidents can happen however the hirer is responsible for all damage or loss irrespective of how the damage or loss occurred. The hirer will be required to pay the full replacement cost of the hire equipment.

WHAT HAPPENS IF I NEED TO CANCEL MY BOOKING? 

Please refer to our terms & conditions. Our cancellation policy is as below. 

a) 50% of booking payment is non-refundable

(b) Cancellations requested with more than 2 weeks notice, will receive a 50% refund of their full payment amount or receive a credit. 

(c) Any bookings cancelled less than two weeks will forfeit 100%

(d) Any adjustments to your booking must be made 2 weeks prior to your event date. 

e) If you wish to postpone, we require 2 weeks notices & this will be subject to our availability.