Step 1: Book directly online using our website. Firstly, simply check our availability on your preferred hire items by selecting the item. 

Step 2: Add items to your cart.

Step 3: Select your 'event date' as the pick up/return day. 

Step 4: Proceed to checkout & make payment.

Step 5: Receive an email confirmation & wait for us to get in touch to confirm your event details.

If you have any issues, concerns or questions, please feel free to call us on 0428 245 128 and we will help happy to help. :) 

We currently offer delivery-only service, so you can sit back, relax, and let us handle everything!

We'll drop off and pick up all your hire items right at your doorstep for a seamless experience.

Absolutely! We love getting creative and will do our best to accommodate your vision.

If you have something in mind that isn’t listed, share your inspo pics with us, and we’ll see if we can bring your idea to life by creating the perfect props or sourcing them just for you!

Our standard hire period is 3-4 hours, but this may be extended depending on our schedule. Let us know your event start and finish times, and we’ll do our best to accommodate your needs.

In some cases, collection may occur the following day for your convenience.

Once you have booked your hire items using our online booking system, all hire items will automatically be secured for your event date. 

You will receive an email confirmation with your order details, along with the collection details. We will then get in touch again via email & SMS one week prior to your event date.  

If you have any questions about your order, please feel free to email or call 0428 245 128. 

We proudly offer a delivery service across Bundaberg and surrounding areas.

Free Delivery Areas:

• Bundaberg
• Bargara, Innes Park & Elliot Heads
• Burnett Heads
• Moore Park

(Please note, some areas may be excluded in the future.)

For locations outside these areas, we’re happy to assist, though a travel fee will apply.

For longer distances, we can accommodate with a minimum spend of $750, plus applicable travel and accommodation fees.

Let us help bring your event to life, wherever you are!

Yes, we currently have a minimum spend of $250 at My Blooming Party, which includes the delivery and collection of your hire items.

This is to help cover wages and the logistics of our four ways of travel required for delivery and pickup. 

Once our collection service becomes available in the near future, this requirement will change. 

We hope you can understand, and we truly appreciate your support as we continue to grow our services!

Feel free to reach out if you’d like to make any changes, and we’ll do our best to accommodate your request. Please note, changes may not be possible for custom props or signs that have already been created or ordered.

Exchanges for prop or decor hire may be arranged but are subject to availability and the notice period provided.

To ensure we can make adjustments promptly, we require a minimum of 2 weeks' notice for changes to balloon colours, props, and similar items, etc. 

Please refer to our cancellation policy in our Terms and Conditions. 

Yes, you can view a copy of our hire agreement by clicking here.

By submitting a booking, you acknowledge and accept the terms and conditions.

We are here to help!

Please send us an email to [email protected] or call us on 0428 245 128. 

To secure your hire items for your event date, we require a minimum 50% deposit. If you're unable to pay in full, please get in touch, and we'll be happy to assist you.

For your convenience, we also offer Afterpay, allowing you to split your payment into 4 easy instalments. Simply select Afterpay at checkout to complete your payment.

We kindly ask that all hire items be returned in the same condition they were received.

We take great pride in caring for our items and appreciate your respect in handling them with care.

Please note, any damages or loss of props/decor will be the responsibility of the hirer and must be paid for, regardless of how the damage or loss occurred.

For your reference, click here to view our replacement fee list. 

If we’ve have missed a question you wanted to ask, feel free to get in touch.  Or, click here to go to our online contact us form. 

Email: [email protected] Phone: 0428 245 128